A message to our clients:

With the recent move to allow shops and offices to fully re-open, we will continue to review our policy on clients attending our offices. Currently, we are not inviting clients into the office but we are able to briefly meet with clients by appointment at the door of the office. Please note that face coverings are still required indoors until further notice. We remain committed to following the Government guidelines as rules continue to change in line with the easing of lockdown.

We continue to operate our business as usual across all the services that we offer our clients, both current and prospective.

We continue to offer teleconference-based or telephone consultations.. We are aware that not everyone has been offered full vaccination yet and understand that some people may feel safer continuing with socially distanced communications.

Our family and wills / probate solicitors continue to offer initial advice remotely by video conferencing and by telephone for up to one hour (as advertised on this website). Please call us if you would like to speak to one of our experts.

If you have a case in court, please telephone us so we can discuss representation.

We appreciate your patience, support and understanding over the past year since the restrictions related to the pandemic began. We hope you continue to stay safe, and wish you a brighter 2021!

Talk to a solicitor today 0117 973 1391

22nd June, 2020

We would like to begin by thanking all clients for their patience, support and understanding during these challenging times.

As the “new normal” begins to kick in all staff at Battrick Clark are committed to continue working to a high standard to ensure all matters progress smoothly.

We have conducted risk assessments for our staff and our clients and wanted to take this opportunity to update you as to our progress.

We are beginning to open our offices and more staff are returning to work. To ensure the safety of our staff, we are continuing to work from home on a rotation basis. This allows us to keep a 2 metre distance in the office meaning our staff are kept safe whilst ensuring we are providing the best service to our clients. However, this may mean that staff are not always available when you call the office. If you call the office to talk to one of our staff members who is working from home then we will arrange for the staff member to return your call.

We are now able to allow clients to attend our offices to provide ID and signed documents, where applicable. We kindly ask that clients maintain a safe distance and they will be asked to remain at the door to our offices.

We have also begun using a new system to enable shielding clients to conduct their ID checks electronically and would be happy to discuss this with all clients should they not want to attend our offices.

During the pandemic, our staff have become familiar with all types of video conferencing, such as Skype, Zoom, WhatsApp or Facetime and we will continue to hold meetings virtually to ensure the safety of our clients at all times. We are still not allowing meetings to take place in our office.

We are able to provide all services to our clients and are maintaining the highest level of service.